Shipping policy

Shipping Policy

We ship from our San Antonio, Texas warehouse Monday through Thursday.

Shipping Rates

United States

  • Standard Shipping rates based on order total
  • FREE SHIPPING available on qualifying orders
  • See current rates at checkout

Canada

  • Standard International shipping available
  • See current rates at checkout

Important Notes

  • We do not ship on Fridays, weekends, or major holidays
  • During summer months (June-September), we may hold heat-sensitive orders if extreme temperatures are forecast
  • Canadian orders may be subject to customs fees and duties (customer responsibility)

Damaged or Lost Packages

Report any issues within 48 hours of delivery to support@brushfirefarms.com. We'll work with you to make it right.

Questions?

Email us at support@brushfirefarms.com or call during business hours.